Refund policy
Returns, Refunds, and Exchanges
At BND Apparel, all products are printed to order from our manufacturer and cannot be resold. Due to this, we do not accept returns, refunds, or exchanges for any reason other than items that arrive damaged, incorrectly printed, or if you receive the wrong item.
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery. If your item arrives damaged, defective, incorrectly printed, or you receive the wrong product, please contact us at contact@bndapparel.com within 3 days of delivery.
To help us resolve the issue, please include:
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Your order number
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A description of the issue
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Clear photos showing the damage, defect, or incorrect item
Once we review your claim, we will determine the appropriate resolution, which may include a replacement item or refund.
Non-Returnable Items
Because our products are made to order, we do not accept returns, refunds, or exchanges for:
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Incorrect size selection
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Change of mind
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Accidental orders
Please review sizing information carefully before placing your order.
Contact Us
If you believe your order qualifies under the damaged, defective, or incorrect item policy, please contact us at:
Claims submitted more than 3 days after delivery may not be eligible for replacement or refund.